What can be outsourced to outsourcing companies?

Website Developer

A webmaster (a blend of web and master), is a person responsible for maintaining one or many websites. The duties of the webmaster may include ensuring that the web servers, hardware and software are operating accurately, designing the website, generating and revising web pages, replying to user comments, and examining traffic through the site. Webmasters "must also be well-versed in Web transaction software, payment-processing software, and security software."

Webmasters may be generalists with HTML expertise who manage most or all aspects of Web operations. Depending on the nature of the websites they manage, webmasters typically know scripting languages such as JavaScript, PHP and Perl. They may also be required to know how to configure web servers and serve as the server administrator.

Core responsibilities of the webmaster may include the regulation and management of access rights of different users of a website, the appearance and setting up website navigation. Content placement can be part of a webmaster's responsibilities, while content creation may not be.

Outsourcing this task to companies has proved beneficial as it reduces training costs and also provides companies with fulltime support in case of any problems.  Some larger companies have in house website developers that constantly update there websites and control servers.  But as this can be done remotely more businesses are choosing outsourcing companies for this task.

I.T Support

Technical support is a range of services providing assistance with technology products such as mobile phones, televisions, computers, or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product.

Most companies offer technical support for the products they sell, either freely available or for a fee. Technical support may be delivered over the telephone or online by e-mail or a web site. Larger organizations frequently have internal technical support available to their staff for computer related problems.